Our ideal candidate is an analytical problem solver with high attention to detail, who can actively listen and collaborate with team members. The position oversees all quality control processes, from the design phase to testing new applications, and ensures that our clients’ systems are free of bugs. A successful candidate foresees potential issues and risks, is able to disagree diplomatically, and is flexible with changing priorities.

Role Priorities

  • Oversee QA Processes
  • Analysis/Documentation
  • Ensure QA Standards

Responsibilities

  • Manage department and overall expectations pertaining to setting accurate schedules, costs and resources
  • Directly supervise quality assurance team including the preparation and delivery of staff performance evaluations and career development activities
  • Develop and manage quality assurance metrics for performance improvement of all teams
  • Guide and mentor team members
  • Provide effective communication regarding issues, objectives, initiatives and performance to plan
  • Ensure delivery against QA department goals and objectives
  • Promote the use of standard methodology for quality assurance and testing
  • Provide necessary definition, development and deployment of product quality assurance strategy, addressing all phases of product development
  • Implement ongoing quality improvement processes working with interdepartmental teams
  • Evaluate proposed quality assurance process and software tools
  • Manage the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates
  • Develop comprehensive test conditions and test cases for complex information systems and/or software programs
  • Perform test execution to ensure proper operation of system/program
  • Maintain product consistency throughout product cycle, to include the design, define and build phases through quality checkpoints and testing
  • Manage and respond to software quality assurance issues with related groups such as development, database, integration, and customer support
  • Anticipate program release problems and takes corrective action, escalating as needed, to resolve and achieve commitments
  • Evaluate and document complex test results
  • Reports progress of problem resolution to management
  • Checks and coordinates the work of junior level staff
  • Monitor post-implementation system/program performance to prevent re-occurrence of operational issues and ensure efficiency of operation
  • Perform other relevant duties as assigned by management

Essential Skills and Experience

  • Strong understanding of cross-functional workflows and the integration of multiple disciplines in projects
  • Knowledge of and experience with modern enterprise-level QA tools, methodologies and best practices for testing websites and web applications
  • Ability to understand and create clear, concise detail-oriented test plans/cases/scripts from specifications or verbal communications
  • Experience in managing defect tracking and reporting, and deploying test automation tools
  • Strong skills in manual software testing, including black box and white box testing methodologies
  • Experience with JavaScript testing frameworks, including AJAX, a plus
  • Specialty Pharmacy and/or Healthcare experience preferred; aptitude for acquiring strong industry knowledge
  • Ability to work under pressure, organize and prioritize responsibilities
  • Ability to quickly grasp complex technical and business concepts and express them in clear language
  • Self-motivated with the ability to work independently as well as part of a team
  • Proficient in MS Office products (Excel, Word, Outlook, PowerPoint)
  • Experience with CRM software; Salesforce.com preferred

About Therigy

Therigy is the trusted source for innovative, best-in-class software and expert consulting services to the specialty pharmaceutical market. Clients leverage Therigy’s solutions, data, and insights to achieve clinical and economic success by aligning strategy, technology, and people.

We are a knowledge company. It is our firm belief that great people, working with a shared vision, make a great company. All of us together are more powerful than any one of us alone. Decisions are made best by those who are closest to the customer; answers are best determined by those closest to the problem. For an organization to be successful, everyone must execute, and everyone is responsible to deliver results.

Our Benefits

  • 100% fully-paid health and dental insurance for the employee
  • Optional employee-­purchased spouse and/or family coverage available
  • Optional employee-purchased vision coverage available
  • Company­-paid life insurance policy
  • Company­-paid short-­term and long­-term disability coverage
  • Simple IRA retirement savings plan with match
  • Health Savings Accounts
  • 18 days paid time off (PTO)
  • 7 paid holidays

Compensation

  • Competitive market-based salary, commensurate with experience and education

Position reports to: Quality Assurance Manager

ADA: The position requires being seated in front of a computer and utilizing a keyboard in excess of eight hours per day. May require lifting in excess of ten (10) pounds.

Therigy is an Equal Opportunity Employer

DFWP/Background Checks Required

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